Services

I work at the intersection of strategy and execution. Below are the four areas in which I am engaged - often in combination, because the real strength lies in the continuous line from vision to result.

IZA/AZWA & Regional Healthcare Transformation

For municipalities, healthcare organisations and regional coalitions: connecting municipal interests, healthcare partners and welfare organisations around a shared regional agenda. Experience with representation in regional coalitions (Coalitie Mentale Gezondheid), cross-domain studies into e-health and AI, and translating regional collaboration into concrete plans.

Suitable for: regions, partnerships and municipalities that need to organise objectives around the IZA (Integraal Zorgakkoord) and AZWA (Aanvullend Zorg- en Welzijnsakkoord) locally or regionally.

Services: groundwork and set-up, representation in coalitions, programme management, strategic studies.

View case Municipality of Voorne aan Zee - IZA/AZWA & Healthcare Transformation →

Healthcare Innovation, AI & Care Technology

From vision and strategic innovation policy to actual implementation and scale-up on the care floor. Experience with freedom-circle and GPS technology under the Dutch Care and Compulsion Act (Wzd), AI-supported night care, sensor technology, nurse call systems and labour-saving technology.

Suitable for: healthcare organisations that don't want to treat technology as a stand-alone IT project, but as a change process within primary care.

Services: innovation strategy, implementation management, programmatic steering of a technology portfolio, change-management-led adoption.

Early mover in social media and digital care

At Careyn I was working early on the strategic possibilities of online and social media in healthcare. At a time when social media was still very much in the experimental phase for care organisations, I worked on social media strategy, social recruitment, target group segmentation and the link between online and offline client contact.

Even then, my interest went beyond communication alone. I was exploring how technology can genuinely add value for clients, staff and the organisation. Themes such as e-health, remote care, health dashboards, telemedicine, home automation and robotics were already on the agenda, as were the business case and acceptance of care innovation.

In 2012 I was interviewed on this as marketing and internet strategist at Careyn. Read the interview (in Dutch) Social in de zorg: 'Beter 100 volgers dan 1000 likers' (opens in new window).

View case Warande →

Social Domain & Neighbourhood-Based Working

Making complex social challenges workable from the outset: combining data with lived experience, connecting stakeholders, organising administrative legitimacy and developing further into concrete services (customer journeys, personas, social agendas).

Suitable for: municipalities and social organisations that want to move from reactive to proactive and preventive working.

Services: neighbourhood scans/core snapshots, resident participation, strategic multi-year policy programmes, social domain market studies.

View case Stichtse Vecht →
View case Handjehelpen →

Market Research & Strategic Analysis

For organisations that want to underpin strategic choices with facts, perspectives and scenarios. I combine market and environment research, competitor and stakeholder analysis, qualitative research and quantitative data, and translate the findings into choices about portfolio, positioning, propositions, partnerships or new services.

Suitable for: healthcare and welfare organisations, municipalities, education providers and partnerships that want to test their market, portfolio, positioning, services or investment choices before setting a course.

Services: strategic studies, market research, market and competitor analysis, stakeholder research, portfolio analysis, feasibility studies, business cases, (strategic) marketing plans, positioning scans and proposition development.

View case Summa College →
View case IZER →

Approach

I start with a sharp problem definition, work with both data and lived experience, and don't just deliver advice - I also guide the translation into decision-making and execution.