Municipality of Voorne aan Zee - from social challenge to impact, indicators and steering

Within the Municipality of Voorne aan Zee, I help guide the shift towards more mission- and outcome-driven working and steering on social impact within the social domain. The challenge is to translate social ambitions from policy statements into a workable framework for monitoring and steering.

Approach

  • Used the impact model (opens in new window) as a basis to make the relationship between social challenges, intended effects and steering more concrete.
  • Developed an initial social domain monitoring framework for steering on social impact and challenges.
  • Translated the framework into an initial set of substantive indicators for monitoring and outcome-based steering.
  • Created an initial content design for a social domain dashboard bringing together effects and indicators.
  • Facilitated the process to better connect policy, monitoring and steering information.

From framework to concrete product

This approach forms the basis for a repeatable service for municipalities that want to move from policy goals to steering on social impact: social challenges → desired impact and effects → indicators → monitoring → dashboard → administrative and policy-level steering.

Service available: Social Domain Impact & Effects Framework

  • Development or refinement of an impact and effects model for the social domain.
  • Translating social challenges and effects into concrete indicators.
  • Designing a framework for monitoring and outcome-based steering.
  • Content blueprint for a social domain dashboard.
  • Guiding the shift towards mission-driven working and steering on social impact.

See also: Services - Social Domain & Neighbourhood-Based Working →